Verified Customer
5 years ago
Great buying experience and amazing car!
I would have given 5 stars but Honda had a problem with their computer system that delayed our transaction (completely out of Palladinos staff hands). Hopefully none of my personal info was compromised. That being said very responsive to questions and easy to reach throughout the buying process. My second Honda from Palladino. Great car!
Staff Dealt With
Verified Customer
5 years ago
CRV 2020 Sport Purchase
Absolutely excellent service. Hands down in all my vehicle purchases Palladino Honda is the number one dealership that has exceeded my expectations. Rob and Jay aced the entire trade in appraisal process, assisted me immaculately with all of my precise requests and made the application and delivery process effortless. 10/10 would recommended Palladino Honda!!
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Verified Customer
5 years ago
Open lines of communication and good customer service
My CR-V needed warranty repairs which dragged on longer than expected. We were given a loaner for the weekend and we were sent pics of our CR-V as it was disassembled.
Just a great way to keep the customer informed and feeling okay with the delay that arose.
I also like how we weren’t made to feel guilty for declining recommended services (our car travels about 8 km per day so we declined a wheel alignment as it wasn’t out by much).
Overall, quite satisfied with our experience.
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Verified Customer
5 years ago
Maintenance service - excellent
Servicing was done in a timely manner and service advisor brought to our attention the need to replace an air filter.
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Verified Customer
5 years ago
Fast service for my car shuttle
Very friendly, punctual, great service..Service staff and shuttle drivers are so friendly, engages in conversation . All make me feel that I value!
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