Verified Customer
5 years ago
Honda Pilot
The SUV was returned to us and not fixed. Reoccuring issues for almost 5 years! It appears that everytime we get it back fixed it's never actually fixed?!
Staff Dealt With
Verified Customer
5 years ago
Friendly and prompt interaction
« B » level service I think it was called - check all fluids, check breaks. There was a recall service involving the shift lever button. Realignment.
Reply from: Palladino Honda
Thank you for sharing your feedback with us!
Staff Dealt With
Verified Customer
5 years ago
Fast and friendly service.
Took my car in for a routine oil change. The ladies at the front counter are always the most courteous helpful service reps i have ever dealt with. I have a 4 hour drive to service my Honda in Sudbury but i will make that drive everytime!
Reply from: Palladino Honda
Michael, it means a lot to us that you continue to make a 4 hour drive to service with us. Thank you so much! We look forward to providing you with the most courteous, helpful service for years to come.
Staff Dealt With
Verified Customer
5 years ago
Service Department does a great job.
The Palladino Honda Service Team did a great job explaining the needed repairs. My vehicle was in the shop for two days, it was well worth the wait. The 2013 CR-V is back on the road and will turnover 200,000 kilometres very soon.
Reply from: Palladino Honda
It’s awesome to hear that the service department did a great job explaining the needed repairs! Thank you so much for your patience and feedback Mark.
Staff Dealt With
Verified Customer
5 years ago
Oil change
Done in a timely manner, service was great. Spoke with Jordan about a new vehicle, very helpful and great attitude!
Reply from: Palladino Honda
Thank you so much for sharing Alexander! It’s always fantastic to hear that the service was great and that Jordan was very helpful with a great attitude.
Staff Dealt With
