Verified Customer
5 years ago
Terrible
Poor service ever since buying my second vehicle.
I will never buy from Honda again.
- 5 hours for an oil change
- brakes squeaking ever since purchasing the vehicle, claimed they fixed it but it was 10x worse and when bringing the issue up nothing was resolved.
- key fob won’t detect to the vehicle at times brought it up twice and they didn’t even bother to look at it.
- was also screwed over on my monthly payments, the payment went up without being told what the payment would be!
Nothing was explained to me besides the warranty.
It’s not “two names you can trust” that’s forsure
Staff Dealt With
Verified Customer
5 years ago
Excellent service done very quickly
Tamara called to provide update about my SUV. Called back prior to pick up time to ask if needed shuttle. Shuttle was sent right away. Very satisfied.
Reply from: Palladino Honda
It’s so awesome to hear that you’re very satisfied Veronique!
Staff Dealt With
Verified Customer
5 years ago
checked the lights and made sure I was turning them on the right way - all in 15 minutes and no charge.
Checked the lights on the car and made sure I was turning them on as I should. All in 15 minutes and no charge! Now that is SERVICE! Doreen
Reply from: Palladino Honda
It was our pleasure to assist you Doreen! We look forward to seeing you again.
Staff Dealt With
Verified Customer
5 years ago
Amy is the best
She has amazing customer service skills. She works hard and she kept in contact with me the whole time my car was in the shop
Reply from: Palladino Honda
Thank you so much for your kind words about Amy!
Staff Dealt With
Verified Customer
5 years ago
Great service
Great personnel and efficient at what they do, will recommend to others. Looking at upgrading and will conceder Honda products again. Tkx
Reply from: Palladino Honda
Lisa, it's fantastic to hear that you had great and efficient personnel during your experience with us. Thank you so much for sharing your feedback with us and for recommending Palladino Honda to others.
Staff Dealt With
