Verified Customer
5 years ago
Service exceptional! Kara and Dan are very accommodating.
I called at the last minute on a Friday because of concerns with a burning smell. Kara ask me to come in and that she would take care of me. I was offered a loner for the time my vehicle was being fixed. It was very much appreciated.
Staff Dealt With
Verified Customer
5 years ago
Great service
Great service. James was very helpful and knowledgeable of the process. He made the process very streamlined and easy. Would recommend him to friends and family
Reply from: Palladino Honda
Andre, it’s so excellent to hear that James was very helpful and knowledgeable of the process and made it very streamlined and easy. We truly appreciate your recommendation to others.
Staff Dealt With
Verified Customer
5 years ago
My Great Honda Experience
I was on the market for my first car and did not know what to expect. Our salesman Jordan made me feel comfortable right from the start. He was extremely knowledgeable and very respectful. I would highly recommend Pallidino Honda to anyone who is considering purchasing a car. I love my new car!!
Reply from: Palladino Honda
Frank, it makes us so happy to know that you love your new car! Thank you for letting us know that Jordan made you feel comfortable and that he was extremely knowledgeable and very respectful. Your recommendation to others is also greatly appreciated.
Staff Dealt With
Verified Customer
5 years ago
Honda Palladino takes customer service as a top priority now.
Purchased our 7th new vehicle from Palladino Honda and by far we received the best customer service experience ever. We felt that our loyalty to Honda was appreciated. From the time we walked in to the time that we picked up our new CRV we were treated like friends. No pressure just given all the options available for us to make a decission.
Manager Rob; amazing and someone you can trust
Salesman James; fantastic and very knowledgable
Financing and Warranty salesman Jason once again was excellent to deal with, very friendly and gave us all our options and had no pressure tactics.
Best experience we have ever had at Palladino Honda and will definitely return in the future.
Reply from: Palladino Honda
Congratulations on your 7th Honda purchase Steve! We do truly appreciate your loyalty and look forward to helping you with all of your vehicle needs for year to come. It's great that you felt like you had no pressure while purchasing. Thank you so much for your kind words about our team.
Staff Dealt With
Verified Customer
5 years ago
Attention to detail lacking
We picked up a new vehicle and the roof cross bars weren’t installed as promised. I went in to pick them up and was told that they would have to be ordered in.
Reply from: Palladino Honda
Ben, we apologize that the cross bars were not installed on time. Thank you for sharing your feedback with us.
Staff Dealt With
