Verified Customer
5 years ago
Poor Service Poor Vehicle
I have had nothing but trouble with my Honda and the service at Palladino since purchasing my vehicle in 2016. Back window exploding, dashboard malfunction, car battery replacement, body shield cracked... then having to go to management each time to have unnecessary bills waived and to fight for car rentals in the middle of winter when the work on my car would take over a week. Service desk giving out different information depending on who you talk to or who you know. I have filed a complaint with Honda Canada and emailed management here. Hopefully my experience can be rectified but as of know I believe my car to be a lemon and the service here to be poor.
Reply from: Palladino Honda
Hello Sarah!! My name is Lee Mulligan. I am the General Manager at Palladino Honda. Please reach out to me at the dealership so that I can do what I can to try to help in this situation!!! 705 6736733
Verified Customer
5 years ago
Oil change
Went for an oil change ended up costing more than I was planing. $430 because apparently it was due for everything to be checked and should have been sooner but somehow was missed when my oil changed were free.
Reply from: Palladino Honda
Thank you for sharing your feedback Lana!
Staff Dealt With
5 years ago
Service on Honda CRV
Thanks for the great service guys!! A special thanks to Marilyn for the great communication prior to my trip down to Sudbury. Tamara for the warm welcome and updates every step of the way. And the technician Michael for explaining the work he performed personally. Top notch service Palladino Honda!!
Reply from: Palladino Honda
It was our pleasure to provide you with top notch service Joey!
Verified Customer
5 years ago
friendly advisor, service done on time and correctly, shuttle was quick to pick up, ...parking is still a nightmare...
same as summary,
friendly advisor, service done on time and correctly, shuttle was quick to pick up, ...parking is still a nightmare...
Reply from: Palladino Honda
Next time you come for a visit Don, please take advantage of our valet parking service! It truly helps with congestion in our lot.
Staff Dealt With
Verified Customer
5 years ago
Service was done fast and efficiently, Service Technician was very helpful and professional.
Service was done fast and efficiently, Service Technician was very helpful and professional.
Service was done fast and efficiently, Service Technician was very helpful and professional.
Reply from: Palladino Honda
Its great to hear that the service was done fast and efficiently and that our technician was very helpful!
Staff Dealt With
