Verified Customer
6 years ago
Routine Maintance
I had a regular oil change with a new filter, liquids checked and front and rear brakes checked as well as tires rotated.
Reply from: Palladino Honda
Thank you for the visit Doris! We look forward to seeing you again.
Staff Dealt With
Verified Customer
6 years ago
Great customer service!
Palladino Honda always has great customer service! Tamara Beauchamp always takes such good care of me and that I understand the services being done and always leaves me satisfied. Thank you.
Reply from: Palladino Honda
This is so wonderful to hear Jeannine! Thank you for sharing your feedback about your experiences with Tamara.
Staff Dealt With
Verified Customer
6 years ago
Great Job Matt
Our salesperson, Matt did provide us with all the information necessary, just found that we had to talk to someone else for the trade in amount, and then someone else for finance. I guess that's the difference buying from a dealership.
The finance person MIcheal, was so busy, was not able to return our calls, I understand when you are busy, its hard to do it all. Should be able to pay a lump sum with the credit card.
So far really enjoy my new wheels.
Thank you!
Reply from: Palladino Honda
Thank you for sharing your feedback with us Charles. At Palladino Honda we like to and work best, as a team! We apologize that your phone calls were not returned.
Staff Dealt With
Verified Customer
6 years ago
Oil change
Went in for an oil change and told them work was recommended the last time I was on. They checked to see if anything else was needed to be done. I got a text right away with the cost of the extra work and the vehicle was all ready to go when I got there to pick it up. I got a ride i. The parts shuttle shortly after I sat down to wait for a shuttle and got to where I needed to be 30 minutes early. The shuttle driver that picked me up was a little earlier and waited patiently for me to finish up, the same with the other passenger.
Reply from: Palladino Honda
Thank you so much for sharing your feedback about your recent experience in our service department James!
Staff Dealt With
Verified Customer
6 years ago
Perfect. My wife brought it in this time
My wife brought in the vehicle this time she was okay with everything as I had no complaints from her therefore all is good
Reply from: Palladino Honda
That is great to hear Murray!
Staff Dealt With
