Palladino Mazda

Excellent 4.6 Write Review
227 reviews on ReviewsiiTM | Latest review 4 days ago
4 days ago

Quality and efficient service

Service staff were very professional. The service was done in a timely manner. Shuttle driver was excellent. For the first time we received a detailed video of the mechanic going through what they looked at and included what was done during the service. We absolutely loved this feature.
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4 days ago

Quality and efficient service

Service staff were very professional. The service was done in a timely manner. Shuttle driver was excellent. For the first time we received a detailed video of the mechanic going through what they looked at and included what was done during the service. We absolutely loved this feature.
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2 years ago

Absolutely Amazing

I was blown away by the service at Palladino Mazda for the work completed on my 2012 Nissan Pathfinder. They've always went above & beyond to provide outstanding service to my vehicle , they put the Customer first and my vehicle runs like new after each visit. Tyler & Taylor have truly shown they care about making sure the customer is satisfied with their vehicle and work done. Cant recommend enough,
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Verified Customer
3 years ago

Dreadful post purchase service!!! Avoid Palladino Mazda at all costs.

I purchased a Mazda 3gt sport at the beginning of July. The vehicle has been in the shop at least 4 times to repair rattles and issues surrounding the recall regarding airbags. After what was supposed to be an all clear and that vehicle is now back to manufacturer's specs I am still getting vehicle warnings about faulty airbags and now there are wires hanging down from dash impeding access to brake pedal. Prior to purchase emails and calls were returned within a day if not hours. Now that the purchase is complete the general manager does not return email queries at all. A key that was found to be defective and needed to be replaced is taking over a week to replace. This is just the beginning of the worst customer experiences of my life. Avoid at all costs. Gruesome!
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3 years ago

Exceptional sales and service experience

For a first time Mazda sales experience, so impressed with the warmth, honesty and professionalism of their entire team. From the friendly receptionist, product sales knowledge of our salesperson Jesse, to the manager and financial specialist, it was a complete wrap around service. Dealing with the often high pressured, slightly misleading experiences in other dealerships over the years and during this sales search, this was completely refreshing. Their cars are gorgeous and an exciting drive as well but the team is what makes the experience!
Reply from: Palladino Mazda
Sue, your feedback puts a smile on our faces knowing that you were impressed with the warmth, honesty, and professionalism of our team! Thank you for your kind words. Congratulations on the purchase of your new vehicle.

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