Bill and staff very easy to do business with. One tip with respect to free car wash - although free it should be completed properly by the wash team (20% of the body was still dirty).
Reply from: North Bay Mazda
Thank you for this 5-Star review, Elsie! We appreciate the feedback.
Friendly staff changed seasonal tires and pointed out brake wear and scheduled a convenient appointment in a few days to fix the issue, in the meantime we looked at a new Mazda SUV and arranged a test drive when our car was being serviced next week. Awesome Mazda team that will count heavily when weighing up next vehicle options.
Reply from: North Bay Mazda
Laurel, thank you for this stellar review of our team! We are happy that you found the experience to be a positive one.
Timely service and delivery of vehicle. All aspects of the service explained by service advisor.
Spring service, and Transmission service which included replacement of transmission fluid. Comforting to be told that the technician who is knowledgeable about the vehicle was responsible for the work carried out.
Reply from: North Bay Mazda
Victorine, thank you for this lovely review! We are happy that you are pleased with your experience with us.
Service desk staff always friendly, professional and knowledgeable.
I do not agree that a client should be required to write a discriptive of the experience unless they wish to. I have already indicated in my summarizing sentence that I do not have any complaints. Keeping it simple is the best way to continue to get feedback.
Reply from: North Bay Mazda
Maureen, thank you for the 5-Star rating. We appreciate your feedback.
