North Bay Mazda

Excellent 4.4 Write Review
135 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

Poor, poor, poor by the mechanic. Great by sales and management

Sales department is amazing. Service rep sent me home in a vehicle that had an issue he discovered but didn’t fix. Management saved our relationship
Reply from: North Bay Mazda
Rayna, we are glad to hear the Management team was able to rectify the situation.
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6 years ago

Used rav 4

bought a used rav 4 , great sales service from Darren. pleasant staff and very clean show room. no hassle sales. Thank you so much Darren
Reply from: North Bay Mazda
Congratulations on the purchase of your new Toyota Rav4! We are so happy to hear you had a great sales experience with Darren. Thank you so much for the lovely compliments about our team and dealership.

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Verified Customer
6 years ago

Appreciate the concern for my issues.

Service did the best they could under the circumstances. Issues only happen during -29 to -35 degrees Celsius. Unfortunately while North Bay Mazda had the vehicle it was a balmy -20 or so. Not cold enough for the vehicle to act up, or warning lights to come on. Service cannot perform diagnosis on something that is not happening. ?
Reply from: North Bay Mazda
Raymond, we are aware that you are experiencing issues. Please let us know as soon as this issue arises again as we would like to get to the bottom of it. Thank you for your feedback!
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Verified Customer
6 years ago

My appointment time was respected, the vehicle was ready and all the work was done properly, thank you for the Mazda family feeling.

This was a regular maintenance appointment, the mechanic working on my mazda 6GT inspected all components as required, and suspect that my serpentine belt be replaced, which he did, I strongly recommend northbay Mazda.
Reply from: North Bay Mazda
It was our pleasure to give you the North Bay Mazda family feeling Rejean!
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Verified Customer
6 years ago

Quick and Efficient

The staff was helpful and friendly. I was amazed at how quickly the technicians were able to complete their work. Service was terrific.
Reply from: North Bay Mazda
Michael, it was our pleasure to service your vehicle for you! Thank you so much for the fantastic feedback. We look forward to seeing you again soon.
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