Great service experience!! Like always I was treated with respect and service was quick and efficient!! No complaints!!! Always wonderful staff with smiles on their faces and questions are always answered!!
Reply from: North Bay Mazda
This is so kind of you to say Kelly! Thank you so much for the feedback.
Regular oil and filter service. Service advisor went through the service in detail. They also pre booked my next service and gave me a heads up of the cost.
Reply from: North Bay Mazda
Raymond, thank you for the awesome feedback of your recent servicing appointment with us!
They are awesome there. They take the time to listen to my concerns they explain what needs to be done and the cost
Reply from: North Bay Mazda
Betty, it is so important for us to listen to our customers concerns so we can do our very best to resolve them! Thank you so much for your awesome feedback.
Reasonable cost for replacement of Fresh/recirc door actuator. Good service in a comfortable environment. As to why I am required to write at least 20 words, perhaps Reviewsii is unable to concisely and accurately convey a message quickly, or they get paid by the word.
Reply from: North Bay Mazda
David, we are happy to hear that you believe our costs are reasonable, and that you felt comfortable while waiting for your vehicle to be serviced. We also appreciate your feedback about the 20 word count from the company we use.
The staff were extremely courteous and knowledgeable.
The waiting are is pleasant and comfortable.
All work is carefully explained in an articulate and understandable manner.
Follow up is prompt.
Reply from: North Bay Mazda
Caron, we appreciate hearing your wonderful feedback and are so happy to know that our staff is courteous and knowledgeable, the waiting area is pleasant and comfortable and that all work completed on your vehicle was carefully explained to you! Thank you so much.
