Verified Customer
7 years ago
Excellent service.
Karen attended to my car issues in a very friendly and professional manner. I appreciated how quickly my warranty issues we're dressed.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review Bev!
Staff Dealt With
Verified Customer
7 years ago
Body shop blunders
Brought my 2010 Journey in for LOF, braked, and detailing. It was to then go to the body shop to repair tear damage from an insured incident in November. They did marvellously, aside from the impatient call to pick up the vehicle. Your body shop, however, seems to have difficulty identifying a damage sticker on the dash, approval from my insurance company, and damage from a rear end incident. I now have my vehicle booked with another insurance approved shop.
I was supposed to meet with Dan in sales tomorrow to discuss a truck purchase. However, in light of the countless issues with Mark in the body shop, I have purchased a GMC Sierra. After 25 years of purchasing 6 new vehicles from you, and your sister dealership in Crowfoot, and Deerfoot Crossing, this is my very first vehicle that is not a Dodge, and not from your dealership. Be well.
Staff Dealt With
Verified Customer
7 years ago
Body shop blunders
Brought my 2010 Journey in for LOF, braked, and detailing. It was to then go to the body shop to repair tear damage from an insured incident in November. They did marvellously, aside from the impatient call to pick up the vehicle. Your body shop, however, seems to have difficulty identifying a damage sticker on the dash, approval from my insurance company, and damage from a rear end incident. I now have my vehicle booked with another insurance approved shop.
I was supposed to meet with Dan in sales tomorrow to discuss a truck purchase. However, in light of the countless issues with Mark in the body shop, I have purchased a GMC Sierra. After 25 years of purchasing 6 new vehicles from you, and your sister dealership in Crowfoot, and Deerfoot Crossing, this is my very first vehicle that is not a Dodge, and not from your dealership. Be well.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
We're sorry to hear you feel you've had a bad experience with us. Please email wecare@eastsidedodge.com to further discuss.
Staff Dealt With
Verified Customer
7 years ago
Vehicle repairs
The service technicians at Eastside Dodge were fantastic to deal with. Justin was awesome, he always kept me updated on what was going on with my repairs.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review Ryan! We're happy our service team exceeded your expectations!
Staff Dealt With
Verified Customer
7 years ago
Excellence and the after sale customer service was amazing.
Marlon, demonstrated an incredible customer service, excellence attention and was very professional. He took me on right from the very minute I entered the Dodge office, helped me with the decision making, and he got me the sale before I knew. On this account I will surely recommend the EASTSIDE DODGE to my friends and everybody. Thank you Marlon.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review Matthew! We're happy Marlon was able to help you find the perfect vehicle! Enjoy your new ride.
Staff Dealt With