Verified Customer
9 years ago
Always supportive
I have had my vehicle for nearly five years now. Sherwood Honda's service team has always been helpful and quick. They advise me on my car's needs without gouging me, their prices are reasonable, and they always have quick and friendly service. Even when my car needed longer servicing, I was given a free rental car without asking for one. The lifetime free car washes have saved me hundreds of dollars.
Staff Dealt With
Verified Customer
9 years ago
Nothing wrong but nothing exceptional
Service has always treated us well, much like a 3 or 4 star hotel. A more personalized experience, an improved proactive approach to service (tell me more about my car that I know myself, nobody wants a suprise) and an actual car wash (been there many many times but never once had our car washed) would be deserving of a 5 star rating.
Verified Customer
9 years ago
Staff were always very client centred, helpful, respectful and knowledgeable.
We were originally looking for a new Honda Fit and the staff were very attentive without being pushy. They understood that I had already done my "homework" on what I was looking for in a vehicle. They were very respectful when I realized that I couldn't afford to buy the vehicle right away but did follow up with emails and phone calls. When I decided that to test drive a more affordable make and model of car, the staff notified me that they had a slightly used one on the lot. I arranged for a test drive and again the staff were impeccable in their customer service. I think that my only negative experience is that with the original Honda Fit there was very little wiggle room to negotiate price. I am very happy with the vehicle that I purchased, and the service I received. When I have to purchase another vehicle I will return to Sherwood Honda, and have recommended friends to make SH their first stop when looking for a car.
Verified Customer
9 years ago
Great customer service!
Everyone was super friendly! Even upon my return to pick up my car - everyone addressed me by my first name. These two aspects are rare these days so it was nice to see
Staff Dealt With
Verified Customer
9 years ago
Great place!
This is the only place I take my car for service. They are fast, friendly, and reliable. I've never had any issue and they always do their best to fit me in last minute.