7 years ago
Very pleased with sales service
We recently purchased a used vehicle from Sherwood Honda. We were very pleased with the sales service we received from Aurora Moser. She was very helpful and knowledgeable in providing the information we wanted. She was courteous, responsive, and eager to help us find the vehicle that we were looking for. It was a pleasure dealing with her and we would highly recommend her to anyone shopping for a vehicle at Sherwood Honda.
Verified Customer
7 years ago
EXCELLENT
My experience with Sherwood Honda was very pleasent.Excellent service, Knowledgeble staff. Hamzah Zia was very helpful and informative. Highly recommended.
Staff Dealt With
Verified Customer
7 years ago
Parts
Came for service in sept 2017 they said they will order the parts so we told them because we don’t live in Edmonton we will come when we come in for next oil change.....called feb 2018 to see if we can come in for the parts which needs to be changed and no one had any idea .....you got to be kidding me what a crap service you guys have .....they already made mistake on ordering wrong colour for our brand new vehicle
Staff Dealt With
7 years ago
POOR SERVICE ALL AROUND
Recently bought a brand new honda civic. First problem i had was with a car starter, they did'nt show me how it worked, I couldnt get it started (brand new started) had to get a honda expert to help with my remote stater and he mentioned that the starter did not work at all. When installing the car starter, the techs. had ruined the dashboard with a paint/glue like substance. I was very disappointed with how the service was delivered, i requested them to remove it and return the money i paid. Again, they had never shown me how to work it. I am now returning for rim& tire damage. Of which I purchased the insurance for. I brought in my vehicle today, Friday the 9th. I had made an appointment for 2pm. The customer service agent in the "service" department, Nikeketa had informed me there was absolutely no way they could start the claim to get the tire and rim replaced. today. She told me over and over, that there was no way the insurance would start it today so she wasnt going to even attempt to call them. She told us this repeatedly for a good 10 mins before we persisted that she just attempt to call. She had to be asked by another service member to give the insurance place a call after we had repeatedly asked her to call them. This is very poor service for someone whom specializes in tire and rim damage insurance claims. I would not recommend any service from this honda. There was only 1 lady, whom assisted us in getting the specialist to actually do her job. I only give one star to the lady whom was actually helpful in this insurance situation.
Verified Customer
7 years ago
Excellent experience with my CRV
I just love my new CRV. It drives very solid. I really like the feature of "lane departure", gets me prepared. Everything about my new Honda CRV is wonderful. Thank you.
Staff Dealt With