Verified Customer
8 years ago
You called me Claire
You're an OK service department, I guess its cool you're reaching out to customers but I have to know--who the hell is Claire Fisher?
Staff Dealt With
Verified Customer
8 years ago
Delibrately not providing a shuttle to me to go home
I was given wrong estimate about the waiting period so that they could avoid sending me in a shuttle. I was told that they will finish my work in an hour but they took almost 5 hours.i had to arrange for emergency day care for my child. I asked them again about shuttle after about 2 hours and then they provided it basically ruining my whole day and myself paying extra bills for daycare.
Staff Dealt With
Verified Customer
8 years ago
Excellence, always
I always get exceptional service from everyone at Sherwood Honda. Sales and service always take care of us and go above and beyond. I wouldn't go anywhere else.
Staff Dealt With
Verified Customer
8 years ago
Oil change
Sherwood Honda always does a wonderful job! My car is always neat and tidy when I pick it up and they make sure I get it back on time.
Staff Dealt With
Verified Customer
8 years ago
For most parts excellent.
Experience while buying car was excellent. Getting a new update for GPS was an ordeal. When asked if they would update the navigation in the 2017Accord, we told there computers we too slow, didn't have enough data on office computers to do it. In end was told make appointment with the service department as it would take a technician to install it. After a number of tries a non-technician (me) got it installed.
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