5 years ago
Great Service!
I truly had a great experience purchasing my vehicle here. The team Anna, Osman, and Mr. Lee went above and beyond to make sure I got everything I wanted. Thank you to Mr. Lee for being upfront and transparent about pricing and getting us the best deal, and for Osman for following up. Will be recommending to family and friends.
5 years ago
Great Service!
I truly had a great experience purchasing my vehicle here. The team Anna, Osman, and Mr. Lee went above and beyond to make sure I got everything I wanted. Thank you to Mr. Lee for being upfront and transparent about pricing and getting us the best deal, and for Osman for following up. Will be recommending family and friends.
5 years ago
Fantastic experience with Heninger Toyota!
I can't say enough good things about how great Brendan Friedrich-Fraser, Elaine Zhu, and Mike Muir were to deal with on the purchase of our used Toyota Highlander Hybrid! Brendan's awesome service and initiative was the catalyst that drove us to choose Heninger Toyota for our purchase, and we felt that he and Mike were very upfront with their pricing structure. They gave us a great deal on winter tires too and they even came with a free year of storage!
It was a streamlined process from start to finish, and Brendan ensured the vehicle was in pristine condition when we came to pick up - even though the vehicle had some scuffs and bumps and minor leather wear, it truly did look almost brand new when we came to pick up!
Elaine worked her magic behind the scenes to ensure we got the needed financing and she was honest and open in helping us choose the best warranty options for our situation.
The icing on top is the lifetime oil changes included with the vehicle. Great job Brendan, Elaine, Mike, and the behind the scenes person who handled our detailing - you guys all rock!
5 years ago
Excellent customer experience!!
Mike was incredibly helpful in assisting us through the process of getting our first vehicle. He answered all of our questions, offered great advice and we are so thrilled with our Rav 4! We also really appreciated Ken's assistance in thoroughly reviewing the paperwork and walking us through all of our options - you were both so great to work with. We would highly recommend this team and will be back in the future! Thank you so much Mike & Ken!!
6 years ago
Exceptional Customer Service
Attention: Leo Mei and owners. I want to express my appreciation for the excellent customer service Artem Stadnichenko & Ken Huang had provide me in my purchase of a new 2018 RAV4 XLE. They were extremely attentive to details of the vehicle and matched my competitors' prices with products and services. Their warm smiles, professionalism , great communication skills, down-to-earth attitude was most outstanding. Thank you both for being so efficient and having such a positive attitude. I highly recommend your dealership to my colleagues and friends.