2 months ago
Highest level of service completed for inspection of major recall for booster brakes on 2006-2013 Mercedes Benz vehicles!
Nick Vbranca gen Mgr and his professionalism with expertise deserves recognition .my location of the stop order usage of vehicle created chaos.
The inspection arranged with expediency was resolved
Thank you
Muriel Michael
3 years ago
Great service
Purchased a used vehicle with Ryan Fitzpatrick. He was personable, courteous, eager to help and had a solid sense of humour. I never felt pressured and he even followed up after the sale to be sure I was happy. Great experience and I’ll be back next time I’m in the market for a vehicle. Thank you!
Reply from: Mercedes-Benz of Sudbury
Alexi, we are so happy to hear that you had a great experience with Ryan! Thank you for not only sharing your awesome feedback with us, but also for your business.
3 years ago
Great service
Got my crank case changed on my 2018 GLC300 because of the harsh Winter we had. I dealt with Sylvia Ranger and dealth with her in the past also. She is great! Everytime that I deal with her it's straight forward. I feel like if someone deserves to be employee of the month, it's her. Again, good serivce
Reply from: Mercedes-Benz of Sudbury
We are so happy to hear that you had a great experience with Sylvia! Thank you for your recommendation.
Staff Dealt With
Verified Customer
3 years ago
Ron was such a help getting me in a car that I love. This is the third Mercedes he has helped me with and I cannot say enough about how great it was dealing with him.
Ron found me a vehicle that had everything I wanted, worked out all the details and took the time to go through all the great options in my GLC
Reply from: Mercedes-Benz of Sudbury
Congratulations on the purchase of your new Mercedes-Benz GLC Mary! Its wonderful to hear that you love your vehicle and that you can't say enough about how great your experience with Ron was. Thank you for sharing your review with us.
Staff Dealt With
Verified Customer
3 years ago
I was looked after promptly, professionally and in a friendly manner.
Winter Tires were replaced with summer tires that were already on their rims. Tire pressure adjusted and torqued. Very pleased to have winter tires stored there saving me from heavy loading and unloading. All done within the hour and enjoyed a cup of coffee while watching TV.
Reply from: Mercedes-Benz of Sudbury
It's so great to hear you are very pleased with our winter tire storage option, and that you enjoyed coffee and tv while the tire swapping was done. We look forward to your next visit!
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