Verified Customer
5 years ago
Ron was such a help getting me in a car that I love. This is the third Mercedes he has helped me with and I cannot say enough about how great it was dealing with him.
Ron found me a vehicle that had everything I wanted, worked out all the details and took the time to go through all the great options in my GLC
Reply from: Mercedes-Benz of Sudbury
Congratulations on the purchase of your new Mercedes-Benz GLC Mary! Its wonderful to hear that you love your vehicle and that you can't say enough about how great your experience with Ron was. Thank you for sharing your review with us.
Staff Dealt With
Verified Customer
5 years ago
I was looked after promptly, professionally and in a friendly manner.
Winter Tires were replaced with summer tires that were already on their rims. Tire pressure adjusted and torqued. Very pleased to have winter tires stored there saving me from heavy loading and unloading. All done within the hour and enjoyed a cup of coffee while watching TV.
Reply from: Mercedes-Benz of Sudbury
It's so great to hear you are very pleased with our winter tire storage option, and that you enjoyed coffee and tv while the tire swapping was done. We look forward to your next visit!
Staff Dealt With
Verified Customer
5 years ago
Jordan was wonderful to deal with.
I had a great experience trading in my vehicle at Mercedes Sudbury. Jordan was great and made the whole experience very pleasant.
Reply from: Mercedes-Benz of Sudbury
Derek, its awesome to hear that you had a very pleasant experience with Jordan. Congratulations on the purchase of your new vehicle.
Staff Dealt With
Verified Customer
5 years ago
service appointment
brake and cooling system repair. Time to complete the work was overly long and not finished at the time promised. Staff were courteous however knowledge of the reasons for and consequences of the work was not as complete as should have been.
Reply from: Mercedes-Benz of Sudbury
We apologize for the longer than anticipated wait time Patrick. Thank you for providing us with your feedback.
Staff Dealt With
Verified Customer
5 years ago
very helpful and thoughtful counter service.
the service staff were very pleasant and helpful in describing my vehicle's condition. It was very surprising how much more the bill was according to the estimate. overall, I love the people that take care of me. Keep up the great work.
Reply from: Mercedes-Benz of Sudbury
Thank you for sharing your feedback Peter!
Staff Dealt With
