Verified Customer
5 years ago
Vehicle Recall Notice
Appointment made and staff was bent on making my wait pleasant. Coffee, cookies etc were offered. Sales rep. stopped and asked how long I had been waiting and then checked with Service to see how much longer it would take them.
Staff Dealt With
Verified Customer
5 years ago
I was more than pleased with the attention received from BMW London.
The appointment is ongoing. Bill Duffield personally handled my service, expediting repairs after someone collided with my stationary X5.
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Verified Customer
5 years ago
The service ran smoothly.
Have had a great experience with our new car due to Jim Houston.
I have left three messages with other departments never returned.
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Verified Customer
5 years ago
Excellent Service
Service was excellent! I was kept informed through out the day as to the issue and progress. Also the shuttle driver was very professional and personable! Excellent job BMW London.
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Verified Customer
5 years ago
Wrong Jim Randle.
This is the second time I was notified from BMW London. Apparently, there is another Jim Randle. Too bad, I don't own a BMW.
Jim Randle
Poteet, Texas
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