Verified Customer
5 years ago
The team was very professional and courteous. Tasty cookies in the lounge!
Oil change under warranty and determining cause of cup holder 12 volt plug not working and to be fixed under warranty during subsequent visit.
Staff Dealt With
5 years ago
Absolutely AMAZING!
This team restored my faith in the brand and customer service. Ordering a new car is a very exciting event for clients. BMW London team of Chris Yeoman, Greg Smith and Patrick Ly understand the feeling and they deliver perfection! The ordering process was so simple, the delivery was immaculate and I now have the beautiful car I've always wanted.
Staff Dealt With
Verified Customer
5 years ago
Every visit is always professional and friendly
A problem was caught and fixed while coming in for a scheduled oil change. This extra attention to catch a problem was appreciated as we were taking the vehicle for a long drive in a few days.
Staff Dealt With
Verified Customer
5 years ago
I had an oil change on my z4 and the staff was very friendly.
I always had a positive experience with BMW London. The staff, especially the mechanic always tried to answer my questions. The fees are also reasonable compared to other high end cars.
Staff Dealt With
Verified Customer
5 years ago
Excellent service advisor (Nick Nunes). Very Knowledgeable, skilled in communicating with customer ,
Battery replacement
Airbag recall service
Service reception, service advisor and mechanics did a great job
Vehicle was washed as a courtesy
Work was carried out as scheduled
Staff Dealt With
