Verified Customer
4 years ago
Everything went great with my appointment.
I had an oil change and fluid top up done on my 2019 X.3. It was great that your shuttle service took me to another appointment and picked me up while my car was being serviced. Thanks!!
Staff Dealt With
4 years ago
Wheel alignment and tire rotation
Appreciate the awesome customer service, from the moment I dropped off my vehicle, I was greeted and treated well. This includes the service advisor and the mechanic that worked on my vehicle. It drives like new :)
This a dealership that treats their staff like family, and it shows because of how hard the employees try to keep BMW customers happy!
Verified Customer
4 years ago
Repair
I had a repair done. Parts were in and work was done in a timely manner. As much of the time, the cost of the repair was not commensurate with expectations of what a simple replacement of a fan should be.
Staff Dealt With
Verified Customer
4 years ago
The team was very professional and courteous. Tasty cookies in the lounge!
Oil change under warranty and determining cause of cup holder 12 volt plug not working and to be fixed under warranty during subsequent visit.
Staff Dealt With
4 years ago
Absolutely AMAZING!
This team restored my faith in the brand and customer service. Ordering a new car is a very exciting event for clients. BMW London team of Chris Yeoman, Greg Smith and Patrick Ly understand the feeling and they deliver perfection! The ordering process was so simple, the delivery was immaculate and I now have the beautiful car I've always wanted.
Staff Dealt With
