Verified Customer
4 years ago
Great technical service by Steve
Your technical advisor Steve is an excellent person to work with and has a great knowledge about my BMW X5.
Staff Dealt With
Verified Customer
4 years ago
Car purchase
Excellent sales, service and finance staff! This is my 3rd BMW in 2 years and I keep coming back due to the excellence of the dealership and the people who work there.
Staff Dealt With
Verified Customer
4 years ago
tires
Required a tire replacement and it was dealt with quickly and a loaner car provided to enable me to still get to work.
Staff Dealt With
Verified Customer
4 years ago
As always - friendly and professional
Service rep was friendly, professional and knowledgeable. Explained time required to diagnosis the problem and time required to resolve the issue once the problem was diagnosed. The shuttle driver was very friendly and a credit to BMWLONDON.
Staff Dealt With
4 years ago
Excellent Service
From the moment I walked in, until the service was complete, I was greeted and treated well. I had some alignment problems with my vehicle and it was fixed! Drives alot better now. The mechanic did excellent work, unfortunately, I don't know the person's name. Hopefully BMW can thank that person for me. Nick greeted me as soon as I walked in and kept me updated on the repairs and so did the two employees at the customer service desk