Verified Customer
5 years ago
Great Improvement
From the time of dropping off our car, to when we picked up, the service was very friendly and professional.
Staff Dealt With
5 years ago
Professional
Professional personal service that allowed for a trusting relationship to develop very quickly. When making a purchase like this, it’s imperative to feel your staff is knowledgeable, genuine and real. Charles specifically got to know us as people, our needs and spent quality time helping us make a big decision in our life!!
Definitely a rockstar!
Staff Dealt With
Verified Customer
5 years ago
excellent service and helpful right from seeing the car with no pressure to choose the type of car.
very helpful and courteous. Charles went step by step process as I was a new customer to BMW. He gave info of the car itself and had a demonstration. He was friendly and easy to communicate.
Staff Dealt With
Verified Customer
5 years ago
car purchase
Charles Scrooby was very kind, informative,caring when we were purchasing the vehicle. He made sure our son was satisfied with his purchase. We look forward to purchasing another vehicle with Charles in the future!!
Staff Dealt With
Verified Customer
5 years ago
Exceptional customer service!
I was well taken care of during the process of trading in my lease. Charles Scrooby went above and beyond to find me the perfect vehicle. He worked hard to ensure I was getting all of the features that were important to me in my new vehicle. I would highly recommend him to anyone!
Staff Dealt With
