5 years ago
My First BMW
I went to the dealership with no expectations as I was merely looking to replace my 2017 Jeep. I was looking for another vehicle with some kick and class. I met with Teagan McCombs who took us out on a test drive. The rest is history! I loved the car. Teagan was very informative, friendly and went above and beyond any Sales Specialist that I had ever dealt with. This woman really knows her stuff!! The purchasing transaction went very smooth thanks to Patrick Ly.
There was a minor mark on the car when I picked it up and Teagan assured me that once I could bring the car in - it would be taken care of. Teagan actually offered to come to my work to pick it up and take it in. BMW London really impressed me with their professionalism and courtesy. Teagan McCombs is a definite asset. I wouldn't hesitate sending my family and friends to see her. Thank you for a great experience BMW London!!
Staff Dealt With
Verified Customer
5 years ago
2017 BMW X5 Scheduled maintenance
The warranty service was completed on a very timely basis. I appreciated the option of a shuttle service as opposed to costly loaner. Staff, including shuttle driver, were very friendly and helpful. Appreciate the car wash and cleaning as part of the service.
Thank you
Staff Dealt With
5 years ago
Excellent Buying Experience
Recently purchased my 4th vehicle from BMW London. This purchasing experience (with Chris Yeoman) was excellent. Chris is extremely knowledgable, and always professional. Willing to spend the extra time to explain the details, Chris makes you feel comfortable and unpressured, allowing you to make the right decision for you. Even after the purchase, Chris is willing to take the time to re-explain and educate about the features of the vehicle.
Staff Dealt With
Verified Customer
5 years ago
Could not be happier. The vehicle runs so smoothly. As always great staff at BMW!
We have always had a great experience at BMW London. The staff always are friendly, professional and helpful. That is why we drive from Windsor to London for service.
Staff Dealt With
Verified Customer
5 years ago
London was very supportive. Grand River not so much!
We had an issue with our 1 year old mini that was bought at Grand River but they would not help. London has gone above and beyond expectations to help resolve our issues.
Staff Dealt With