Verified Customer
6 years ago
Was very happy, was treated very respectful, everyone I dealt with were fantastic
Buying a new car is stressful specially the first time around..... thank you so much for making me feel relaxed and in charge
Staff Dealt With
Verified Customer
6 years ago
Amazing customer service
I am very happy after my recent purchase from Hyundai on hunt club. I never second guessed my decision on my new car thanks to the amazing customer service received. The employees, specifically Jamal, were Very informative and always there for their customers.
Staff Dealt With
Verified Customer
6 years ago
The experience was a very good one with respect to the salesperson, the managers, and the product.
The sales person had knowledge of the product and answered all my questions satisfactorily. The salesperson and managers were politely aggressive in making the sale but not pushy. There was a real effort to reach a deal that was satisfactory to me as well as the dealership. It took some time but was done with respect and courtesy. Overall,it was a great experience and I am very satisfied with the outcome.
Staff Dealt With
6 years ago
Absolute Worse Treatment Ever
My 2014 Hyundai Elantra GT had its engine replaced as part of a recall.
During the work, the mechanics at Hunt Club Hyundai in Ottawa ON, left a bolt rattling around in my transmission.
As a result of this NEGLIGENCE, it was diagnosed that I need a new transmission.
The service manager, Ian Hunter, authorised all expenses for the replacement of my transmission.
Being that I was on a family vacation in North Carolina at the time, this included:
a rental vehicle while in North Carolina,
flights home for my son an myself,
a rental vehicle in Ottawa, while my car was being repaired in North Carolina
flights back to North Carolina to pick up my car
hotels and meals for the return trip.
All of these authorised expenses were paid by me on my credit card.
I submitted my expenses to Jesse Della Vedova - General Manager of Hunt Club Hyundai on September 6th.
I want to be reimbursed immediately for my expenses.
Please let me know when I may be able to pick up my cheque.
This is the absolute worse customer service.
Verified Customer
6 years ago
No Pressure
5th new vehicle best experience with no pressure and they took there time to show me my new vehicle.
thx hyandia on huntclub
Staff Dealt With