5 years ago
Great Experience!!
I just purchased my first Subaru a few weeks ago. I had heard good things about the staff and service department, which was important to me. The staff were very friendly and helpful. I never felt "pressured" to buy. The price was fair and they have continued to keep in touch after the sale to ensure customer satisfaction. Thank you Fenwick Motors.
5 years ago
Excellent experience
The purchasing experience was excellent from beginning to end. Shane's enthusiasm and confidence in their product is contagious. We are very happy with our purchase and can highly recommend Fenwick Subaru.
5 years ago
Excellent
Amazing experience as always. Huge kudos to the entire team on making the process as seamless as possible!! Already enjoying my new 2020 Tucson!
5 years ago
Monday blues, Tuesday smiles
Good morning. Great service as always from start to finish.
My situation was, I called on a Monday morning without an appointment explaining the issues I had over the weekend with the vehicle. Your staff were awesome, they reminded me, which I totally forgot, I still had roadside assistance. Arrangements were made, the vehicles brought into you late Monday morning. By early afternoon on Tuesday I received a phone call saying the vehicle was fixed/repaired ready to go and could be picked up at any time. Upon arriving at the dealership I was greeted and the situation was explained to me. The vehicle was still under warranty, there was zero cost to me for for anything that took place. To be fair , I was absolutely shocked and surprised that something went wrong with the vehicle to start with. But, through convo from your staff,it was a minor issue fixed how I understand,electronically and the vehicle is good to go.
As always, very satisfied and happy with every part of this experience. I will continue to support and praise Hyundai for having great products to friends and family.
Thank you again all the best, William
5 years ago
Servicing of 2012 Jeep
.My wife and I bought a 2012 jeep here earlier this month; During a trip to Toronto another shop had informed us of some brake and other mechanical problems. Not only did Fenwick staff return the vehicle at their expense but the repairs were done quickly and correctly at no charge. Thanks to Tim, Ryan and rest of the staff. Excellent service.