Verified Customer
8 years ago
It was really great service.
Yves was a big help, gave me the info I needed to make my decision. A great price, respectful and a showed how it all worked on delivery. Thank you.
Staff Dealt With
Verified Customer
8 years ago
James Canoy is the BEST!
I had the pleasure of purchasing my first car this summer with James Canoy. The first time I met with him, I was upfront about the fact that I was still in the research phase and would not be purchasing a car at all that month, let alone that day. James was informative and non-judgmental, allowing me to think my decisions over and get the best experience possible. Over the next month, I went to several other dealerships and dealt with many salesmen: none of them could compare to James! I went back and bought my car with no problems. From there, James has continued to provide excellent customer service, making sure that all my needs were taken care of and that I felt comfortable with my first car.
I could not recommend him and the service staff at Myers Orleans Nissan more!
Verified Customer
8 years ago
James Canoy
It was a pleasure doing business with James.
I found him very up front, knowledgeable and friendly.
James came across to me as an honest salesperson, made me feel like I could rely on what he told me, concerning the vehicle I was interested.
If I was to buy another vehicle from Myers I would request James as the sales person
8 years ago
Vehicle purchase - excellent support
Just wanted to comment on our recent purchase of a Nissan Murano Platinum. Our sales rep was James Canoy. I found James to be a very effective sales rep. I found his approach and knowledge to be key determinants in our decision to buy the vehicle.He made the process of testing, negotiating and purchasing the vehicle easy and low stress. After sales was excellent with a couple small issues resolved quickly and to my satisfaction. I would recommend James and your dealership to others.
8 years ago
my first new car buying experience was awful
This was the first time I went to go and buy a new car. I went to go look at the car about 3 times when I was told that I needed to make a decision as I was pretty much wasting their time. so I got the car and the number that I was originally told was absolutely different then the final number . ( sales men did not inform me of all the additional fees). I argued with the manager for days when they finally agreed to void the extra charges. I was also given a extended 2 year warranty but they failed to mention it was a different warranty after 3 years and covered basically nothing. I also argued this. then to make the experience worse I, I would bring cash to the dealership to pay the car off asap. when I called head office to see my remaining balance I was shocked to hear that the cash was not sent to head office ( about 7000.00 in cash). please note on the day of purchasing the car I met a man outside who warned me not to buy at this dealership as it was very dishonest. I wish I had listened to him, it also appears every time I go to the service department I need to pay to fix something that should be covered under the warranty. As a young female buying a new car this experience was awful. Very dishonest people working there, who only care about a sale.
Reply from: Myers Orléans Nissan 8 years ago
Hello Jasmine,
Thank you for taking the time to write this review and provide your feedback. We are committed to providing excellent customer service and we regret that your experience was anything less than that. I am trying to look further into your experience however I am unable to find any information under your name. Would you be so kind as to contact me directly? My name is Ron Major and I am the General Sales Manager here at Myers Orleans Nissan and I would love the opportunity to discuss further with you.
Thank you in advance.
Ron Major