Verified Customer
8 years ago
Warranty Issues
I have had 2 springs break on my 09 Tundra and its not covered by my warranty. I disagree with this as it is a health and safety Issue.
I have had some other issues as well which I won't get into at this time. I believe sprigs on a truck that break when I rarely tow anything should be covered under the warranty.
My 1st spring was close to puncturing my rear tire.
I have heard that there may be a chance this will be covered but the dealership still tells me no. When I've heard that the sprigs on a Tacoma are covered.
Now I'm in the last year of my warranty which hasn't been good for any repairs I've had to have done.
Staff Dealt With
Verified Customer
9 years ago
Usually outstanding service.
We had a flat summer tire. We had offered to bring in a winter tire, but was told not not. About 2 weeks after the flat tire was fixed, we put on winter tires and was told our summer tires don't have enough tread to keep them. Dissappointing as we wouldn't have bothered to fix something that was thrown away.
Staff Dealt With
9 years ago
Professional and excellent experience overall!
Very happy with my experience, love my new truck, will definitely be back and have already recommended O'regan's to friends and family.
Staff Dealt With
9 years ago
Tom was excellent!
Tom was organized and thoroughly prepared as well as being a fountain of information on cars. He went out of his way to ensure our interactions with the other parts of the dealership went smoothly.
Staff Dealt With
9 years ago
Good review
Glenn and Blair helped us with our decision. They were great, very helpful and Glenn has been diligent with follow up since.
Staff Dealt With
