Verified Customer
9 years ago
Very professional and friendly, will be back!
Very friendly and open minded way to buy and sell cars, this is our third and I'm seriously thinking about a forth car!! Treated like royalty and trusted. This really is a customers place to buy vehicles, well done Haldimand Motors, good job, thanks.
Reply from: Haldimand Motors Ltd. 9 years ago
Hello Cheryl. We would like to thank you for your response and your repeat business.
Staff Dealt With
Verified Customer
9 years ago
Quick turnaround but it showed
Purchased vehicle on Saturday and it was delivered on Monday. The detailing had obviously been rushed and was sub par. There were white streaks possibly from wax or some kind of lubricant running down from the door handles. I mentioned it to the folks at the front desk and wasn't offered to have someone clean it up, so I did it myself in the lot. The windshield and console were wiped with a dirty cloth and I had to clean it again myself. With this being my fifth car from Haldimand Motors, this is by far my least favourite experience. I can appreciate getting the vehicle quickly but I expect a consistent quality of service at a minimum.
Reply from: Haldimand Motors Ltd. 9 years ago
Hello Brett. We would like to thank you for your response and we would like to resolve this situation. If you could contact us to discuss this matter further
Thanks again for your repeat business
Staff Dealt With
Verified Customer
9 years ago
Purchasing a new car
Buying a new car can be very stressful luckily for me everyone was polite and extremely helpful taking time to answer all of my questions.
Staff Dealt With
Verified Customer
9 years ago
Good product at reasonable price
Found vehicle I was looking for and as with my last purchase the road test was hassle free and without any pressure to buy.
I requested an additional key from the salesman (Paul) but didn't receive it when I picked up the vehicle. I hope that we can arrange a second key as requested when I agreed to purchase. In addition the sales staff that were on site when I picked up this morning were most helpful and courteous. I have no doubt that we will buy from you again.
Stewart Taylor/Diane Wyatt
Staff Dealt With
9 years ago
Customer Service Not
I'd heard such good things about Haldimand Motors that I was looking forward to my car purchase there. I took a Dodge Magnum to my mechanic and underneath was so rusted there was a hole in the floor. I brought the car back and explained to the salesperson at the counter. He just took the keys and let me walk out the door. No offer to fix the car, no offer to clean or undercoat the car; no nothing. He didn't even ask if there was something else I would like to see. I really wanted to give Haldimand Motors my money but I guess they don't need new customers.
Reply from: Haldimand Motors Ltd. 9 years ago
Hello Larry. We would like to extend our opology and if you would like to contact us we would like to take the time to discuss this situation.
