Verified Customer
1 decade ago
Great dealership and staff!
Overall I was happy with my experience at Haldimand Motors. My family members bought cars there, and I was referred. I like that the staff is not pushy and give you the freedom to look at your own convenience. When I bought the car I did call about pick up and was told that the car would be ready the next day. When I called back, they told me it would not be ready for a few days. After I finally confirmed all of the details, I was told the day of pick up that my financing may not go through. Although I was very upset, the manager understood the situation and had everything worked out. Great customer service! I love my new car!
Staff Dealt With
Verified Customer
1 decade ago
We were very satisfied.
After we got our car we had some problems and they were promptly looked after and fixed. We still had one problem with our transmission which they couldn't find, but they said they would keep our concerns on file. Good customer relations and communications. We would definitely encourage others to buy from Haldimand Motors, they were very fair and kept to their word.
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Verified Customer
1 decade ago
Very pleasant and knowledgeable. All questions were answered thoroughly. Thanks .
I purchased a 2013 Impala . Rob was kind enough to hold the car for me while I travelled in for my test drive. I have purchased three cars from Haldimand now as well as have my friends . I'm a customer for life. Thanks
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Verified Customer
1 decade ago
Happy with service, they did more servicing on the car than I expected.
I bought a nice little car from them. I knew they don't negotiate on prices so I didn't try, but I did point out a few spots that had some rust and they dealt with those areas and repainted so that it wasn't an issue. Their service was really exceptional, although it took almost 2 weeks for me to get my car with all the work and painting they did. That is my only complaint, I'm happy with the car, really happy with the tires, and details they took care of. I'd buy another car there in a flash.
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Verified Customer
1 decade ago
We are pleased with the concern of the staff to ensure that the vehicle was in top shape when we received it.
The salesman was couteous and knowledgeable. No one in the sales area was pushy - that is, no hard sell.
The vehicle was examined and anything that needed to be repaired was repaired before we took delivery.
The vehicle was very clean.
Although not particularly knowledgeable regarding prices, we feel that we received good value.
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