Verified Customer
1 decade ago
It has always been good with all our vehicles
I needed the truck quickly and you guys went out of your way to get it ready and I think that is great.
Staff Dealt With
Verified Customer
1 decade ago
Half tonne truck
We are verry happy with the pre owned truck F-150 we bought at Haldimands.
We asked for 4 new tyres and they eaven gave us all 4 breaks new without mentioning it - verry good service !!
Staff Dealt With
Verified Customer
1 decade ago
We found what we were looking for quite quickly; a 2010 Pontiac Vibe.
We have bought many vehicles over the years at Haldimand. Every vehicle came with two keys, so we didn't even think about asking if our latest purchase came with two. Surprise surprise--when we went to pick it up last Saturday and asked for the spare key, we were told there was none. If we wanted one now, we would have to pay extra for it. However, had we realized it last Saturday when we took it out for our test drive, we could have mentioned it at that time and one would have been made for us, no charge. It really left a bad taste in our mouth when we left, plus the gas tank had only 1/4
tank of gas left in it. That again was a surprise, as usually the tank is half full with a purchase.
Our suggestion for future sales would be let the customer know up front if there is only one key. And maybe fill the tank halfway for the customer...would be a nice gesture!
Reply from: Haldimand Motors Ltd. 1 decade ago
Hi Greg,
Thanks so much for taking the time to fill out this form. Thanks also for the suggestions to better serve our customers! We would like the opportunity to address your concerns please contact us at social@haldimandmotors.ca.
Thank-you!
Staff Dealt With
Verified Customer
1 decade ago
Absolutely fantastic!!
I had the pleasure of dealing with the owner's son Nick, to draw up the papers for my 2010 Caravan and he was friendly, funny and completely transparent with any questions that I had. I did not feel pressured into buying anything but was given great information to make informed decisions on what I would possible like to add to my purchase (and I did end up taking the rust protection which seemed like a great deal with it's 10 yr. guarantee!!! When I went to pick up my vehicle, it was quick, efficient and pain-free! They had it pulled up to the front for me, put on the plates and it was ready to go! It wasn't until I went to pick up my van that I noticed their Christian work ethic sign behind the counter (don't know how I missed it the first time cuz it's HUGE!) and it just made me feel even better about purchasing from a like-minded company:) I would most definitely recommend them to any of my friends and would go back myself anytime I need a new vehicle as the prices couldn't be beat and the service was most excellent and I hope that this company can truly turn the reputation of used car salesmen around to be positive instead of so negative. I was completely impressed and think that they are well on their way to doing so!!
Sincerely, Penny Oliver-Del Zotto
Staff Dealt With
Verified Customer
1 decade ago
Exciting
Friendly no Sales pressure and that's a must for me. Many vehicles to choose from in a range of prices, honest quick service. Why pay over rated prices and have a sales pitch follow you around when you can go to Haldimand!! Thx guys loving my new ride.
Staff Dealt With