6 years ago
Amazing experience
What a great experience. Buying a car can be stressful. This is a no pressure , fairly priced dealership with the most amazing customer service. We recently purchased a 2015 Buick Verano . Every person we dealt with , from the office to the service department went above and beyond our expectations. Definitely worth the drive to Haldimand!
Verified Customer
6 years ago
Quite different from regular car dealers
I was a little disappointed that I had to wander the lot looking for the car I was interested in.. I think the buying experience could be improved by having someone take me to the car of my choice, or bring it to the front for me. Also it would have been nice to have someone show me the options and how they work BEFOREI took the car on a test drive.
On a positive note, the young man who showed me the options when I picked up the car was knowledgeable and polite in explaining them to me.
Staff Dealt With
Verified Customer
6 years ago
Helpful with my selection and processing of my purchase.
I was greeted by the team with upmost respect and it was nice to not have anyone pressuring me while I was making my selection. The process to actually purchase the vehicle was quick and easy and everything was transferred for me upon picking up my vehicle which left me with no stress. After the purchase I had an issue with the engine light which I was able to book an appointment quickly to resolve the problem. Overall I had a wonderful experience and would recommend their services.
Staff Dealt With
Verified Customer
6 years ago
maintenance windshield repair
All of the staff were friendly, the appointment was punctual and completed in a timely fashion, plus they did did a great repair!
Staff Dealt With
Verified Customer
6 years ago
Great sales staff, great car.
Sales staff were excellent and I purchased a great car. However, my request for pricing and availability of snow tires for the vehicle never received a response.
Staff Dealt With
