Nurse Chevrolet Cadillac

From the service department to the shuttle service, I could not have been treated so well. Courteous, attentive employees. Thank you.

I was able to make an appointment for the same day, and my issue was fixed quickly. The staff are always pleasant to deal with and they make it a good experience every time.

As for a quote last Saturday at 9:30 am for new winter tires and steel rims. Car was bought at Nurse so they should know what was needed. I was told they'd call back in a hour. After 3 hrs I called and was told part department did not have the quote and they would call me. Called on Tuesday at 4:30 pm and told quote still not ready and would get back to me today (Wednesday). I cannot understand in a world of computes why this would take so long. I can understand a couple of hour and if really busy maybe a 1/2 day, but it should not take 5 days to get a simple quote for something that should be standard. Have decided to take my business elsewhere. If you want something done in timely fashion, don't count on Nurse Service to do that for you.

Previous dealerships hadn't looked into the issue to fix my car but the team at Nurse did and I appreciate that. The service writer I had, Cameron, was honest and told me the schedule was a bit behind and ensured I had a vehicle to replace mine. He als explained what the problem had been and how they fixed it - I really appreciated that.

Met at service dept on time. No delay in processing vehicle for service. Vehicle was ready when promised.