Verified Customer
9 years ago
had to go back as there was something wrong with the power locks after the oil change. But it was rectified immediately.
Always have great service at Nurse's Oil Change facility.
For some reason, this time, the power locks did not work after the oil change. Returned and it was rectified immediately.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Andrea,
Thank you for taking the time to submit your review about your recent experience at Nurse Chevrolet Cadillac. I apologize that your door locks did not work upon the redelivery of your vehicle, but very glad to hear that all was set right. If you require anything further, please feel free to reach out at (905) 668-4044 or service@marynurse.com.
Staff Dealt With
Verified Customer
9 years ago
Oil Change under purchase program.
Brought in for oil change and tire rotation. Service was fast and well done thank you. The only thing I might suggest is I was a little disappointed with the car wash that I agreed to. If I had known it wasn't going to be thorough I would have just gone to the gas station and paid for a wash. But complimentary is free so thank you anyway.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Hi Barbara.
Thanks for taking the time to offer feedback regarding your experience during your recent service visit (including the efficiency of service as well as your comment regarding the car wash).
Staff Dealt With
Verified Customer
9 years ago
Purchase first car
Made the paperwork easy to understand and willing to show me how values were generated. Process was quick with with Blairs knowledge.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Hi Adam.
Thank you for taking the time to complete the review and for the positive feedback. We're glad to hear that you had a positive first vehicle buying experience.
Staff Dealt With
Verified Customer
9 years ago
Brief wait for oil change,courteous staff who are very thorough.
I only waited a short time, the staff checked with me for any concerns for example wiper blades to be changed which I did and forgot to mention. They alerted me about the need for a wheel alignment as one wheel as out slightly. They made sure to ask if I had time for the car to be washed and vacuumed. Great staff, all very courteous and friendly.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Cheryl,
Thank you for your review. We appreciate the positive feedback regarding the experience and friendliness of the staff.
Staff Dealt With
Verified Customer
9 years ago
It was excellent as it normally is! Well done!
The problems were fixed and your staff went above and beyond. I had warranty recall and another issues. My concerns were listened to and problems were resolved
Reply from: Nurse Chevrolet Cadillac 9 years ago
Christine,
Thank you for taking the time to respond to the survey. We're happy to hear about your positive experience.
Staff Dealt With
