Verified Customer
9 years ago
Excellent and friendly
The service is always good and to the point. Our concerns are taken serious and taken care of with great care.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Thank you, Martin, for responding and for your kind words regarding our Service Department at Nurse.
Staff Dealt With
Verified Customer
9 years ago
Experience was on time, everything executed to my satisfaction and special care requests were accommodated.
Experience was excellent, all requirements were met on time and the special srevice requests were met. The convenience of the service is also a contributing factor to my experience rating.
Staff Dealt With
Verified Customer
9 years ago
Great courteous service
Regular service plus advise on what other services required. Good explanation and attitude.
Prompt service and finished when promised. Clean and tidy premises.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Clementine,
We appreciate the positive feedback you shared. We are glad to hear that you had a very positive experience.
Staff Dealt With
Verified Customer
9 years ago
last service event
had left rear wheel bearing in CTS replaced. immediately felt a "wobble" when driving at 30km. returned vehicle a few weeks later. was told that the wobble was caused by the tires. felt like I was being told "something" just to say that the "wobble" could not possibly be caused by a "possible" defective wheel bearing. 60 days left on the lease.
Staff Dealt With
Verified Customer
9 years ago
I was moved from area to area to find my repair bill and locate someone who could answer a question about my equinox.
I went in for an oil change, mentioned the recall for ail usage, then got sent back and forth to get the bill and even to buy one more product. It took a while and 3 or 4 employees to answer a question about my vehicle hands free system. Please note that at all times everyone I met was polite, respectful, and worked to help me. I raise this not as a staff issue, but as an internal operation procedure issue. Your service staff always speak to me as a customer in a friendly manner with a goal to help out.
Staff Dealt With
