Provincial Chrysler Dodge Jeep...

Rob Derby (Sales) and Dave Stannard (Finance) were wonderful to work with. From beginning to end, the customer service was both engaging and friendly. The entire transaction was worked through quickly! We received what we were promised!

Updated review** Management reached out to me and addressed all the issues. Really happy with their post sales support - updating to 5 stars, thank you! I have never had a more disappointing experience with a car dealership or any retailer in my life. I leased and drove a 2018 off the lot they were representing as a lease transfer. Immediately noticed brakes were 'off' yet they stalled for a few days and finally said they would address by having me take to a local GTA dealer. Took it to another dealer who was shocked at the damage on this 2018 vehicle, it's a $2200 brake replacement. Upon hearing the costs, neither the manufacturer nor Provincial will pay (even after they told me to take it there). I was even charged for a rental $300 for a week the car was sitting at the other dealer under the pretense Provincial was going to address (which they never did). Since I had the car a day when this happened, I asked to get out of the lease since I had never had any immediate problems with 4 cars I've leased in the past. in fact, I've never had to replace brakes on any leased car, let alone one i drove off the lot, less then a year old. Provincial in an email told me the deal is 'consummated'. ie you pay for the brakes. I've been patiently waiting for 'anything' from dealer, manager , FCA for a month while I have this 2018 car that needs new brakes and isn't safe to drive. Provincial management does not care. Feel free to DM me for details if you are considering ALFA products and/or using Provincial. Kevin Woods was my associate.

We recently purchased a vehicle through Rob Derby. We had many questions and were extremely picky on what we wanted. He was able to find the right vehicle for a great price and made our puchase experience a breeze. He was able to answer all of our questions and provided us with all the information. The used car manager, financial manager and Rob worked extremely well together to give us everything we needed. Thank you Provincial, especially Rob, James and George! We will be back!

First off I would like to say that the technicians here do a great job and leave your truck or car without a trace. Highly impressed with their mechanics. Second I left a message regarding a defect with my truck in my service providers voicemail. She did not return my call and I am not satisfied with that part of my experience. Because of the technicians and because I bought my truck here I would return. Not because of the service provider. Thank you guys and continue the great work!

I was loaned a rental vehicle while my new truck was being shipped in! Impressed with the service will recommend friends and family and continue to be a customer of provincial Chrysler