Verified Customer
6 days ago
Excellent
Lee was very helpful, they didn't have the exact vehicle I wanted but he found it right away at another dealer.
He went and picked it up and got it to me just before everything was locked down due to the virus crisis(literally).He has since phoned me and not only asked how the vehicle was but also how I was doing. Professional, courteous, caring. Hats off! I absolutely love my new truck by the way!
Staff Dealt With
Verified Customer
1 week ago
Confusing
When we made the appointment, we asked to rent a car since there was no room to wait inside and they didn't know how long the work would take. There was supposed to be a car waiting for me at 7:45. I was there at 7:30. No car showed up and at 8:00, I stuck my head in the door and the receptionist called Nelson. He said that the service would probably only take 45 minutes max, and I could just wait. If that info had been given to us the previous day, I would have just decided to wait. But, my question is this.....what happened to the car that was supposed to be there at 7:45? Thanks to Nelson and the receptionist for their help in all of this. Gwen Harrington
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Verified Customer
2 weeks ago
Great communication. No issues
Had a service done during lockdown. Easy to follow instructions, great communication 2-3 times throughout the day. Protocol for drop off was efficient and safe. Five stars!!
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Verified Customer
2 weeks ago
Best Toyota Dealership anywhere
Thank you for doing a great job under these difficult times and for being so accommodating - You guys are the best! Steve Hennessy
Staff Dealt With
Verified Customer
2 weeks ago
Great service
Very polite for a difficult situation with Covid 19 Virus. So glad I could still get my oil changed. Hopefully things are back to normal soon!
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