Toyota representatives contacted me to schedule a maintenance check appointment. Very friendly and accommodating. I dropped the car off the night before using your key drop box. The pen barely worked. A text arrived the next day to tell me my car was ready, way ahead of schedule. I called, a shuttle was organized for pick up at my work...right on time. I was at Toyota and had my car within 10 minutes of arriving.
Extremely informative and helpful service representative.
Very friendly service representative who pointed out several issues of which we would otherwise have been unaware. Very important was pointing out rodent damage to the cabin air filter and correcting the wheel nuts. In putting on winter tires Canadian Tire apparently used incorrect nuts.