Jackson's Toyota

They went out of their way to help us upgrade our car. Super service will tell friends to go there

The services were easy to book and everything appeared to be done as requested. The new set up for COVID checkin and checkout worked seamlessly. Thanks for your great service

Lied! As they told me my car was still being looked at, when in fact I saw them finish working on the car over half hour earlier. When I booked the appointment I said I would be waiting. I got treated on the phone like I was at home and that whatever they told me I would believe, even though I was waiting the whole time and didn’t see anyone work on my car for over a half hour before I called. When they found out that I was there waiting, my car was out 10 minutes. I had asked for high mileage oil and it was not put in. My appointment was for 11, and I was not out of there until 12:45. I was late for work because of this. I am not impressed. I understand covid has slowed things up and I’m sure that maybe what part of your excuse is. I have family and friends tell me the service was horrible and expensive there, and prefer to drive to NewMarket Toyota. Maybe I should of listened to them.....

I have dealt with many car salesmen over the years and Dave is absolutely #1 in my books. Always a pleasure to talk to and deal with!

This was my first time bringing my 2019 RAV4 to this dealership, as it was purchased second hand and from another dealership. The customer service was amazing, from the time I called to pick up. The tech I was dealing with was very informative, and helpful. I like that the dealership clearly strives to make it an experience for the customer. Example the free car washes or even the massage chairs. (Even though they are closed due to Covid) I also like that they offer text messages vs phone calls as this is helpful when in meetings all day!