Jackson's Toyota

I took my RAV4 Hybrid in for its second service, completed as requested, courteous shuttle drivers both home and back. Price was as expected, work completed in under quote time.

I had good experiences with Jackson's toyota they respect me and gave me a good guide. The shells person had lot of information about the offer.

Shaun and Paul were both very genuine when dealing with us in our purchase of my Tacoma. We also had some fun in making the deal! These two guys are respectful, genuine, informative and have a great sense of humour!

Vehicle had a brake drag noise since day I got it. Sounds like surface rust that you get when vehicle sits for 3-4 days but it is there even after the vehicle sits for 6 to 7 hours, do not this is normal. I was told it was normal. 25000 km on vehicle and was told rear brake rotors and brake shoes were shot and needed replacing due to rust, $450 and no warranty. Brake rotors should last longer. All my other vehicles have lasted 2 years or more and over 50,000 kms without needing brake replacement. Vehicle is 75% highway driving so brakes do not get used excessively and amount of city driving should remove surface rust. I feel the rotor replacement treated the symptom and did not address the root cause, probably inferior quality rotors (I have seen this before). Not happy if I will have to replace my brakes every 10 to 11 months.

Instant greeting when I arrived. Mike was great with getting everything organized and the car was taken in almost right away. I did not have to wait longer than expected AND I got a free car wash.