Collingwood Toyota

I’ve just leased a 2021Toyota Corolla from Collingwood Toyota. Shane Stoodley went out of his way to show me how good salesman do their job. Great car and will be doing all my servicing at Collingwood Toyota. I really recommend Shane and the dealership if your looking to buy a Toyota.

Over the years my husband and I have purchased a few cars with Collingwood Toyota and would not think of going anywhere else.

My mother has been dealing here for years. She always told me she was so happy with how well her vehicle was looked after. Until yesterday. She received an unusually large bill for a vehicle that is routinely maintained with very low mileage (she is 87 yrs old and doesn’t drive much). She called me after as she was surprised she had to put out well over $1000 for her vehicle that is like new. The inspection report filled out by the technician clearly states that all tires are wearing evenly, yet she was up sold a four wheel alignment for no good reason. They proceeded to also sell her an EFI service (total hogwash) which was not required. In addition to that, the rear brake pads and rotors were also replaced when the report clearly stated there was at least 50% left. In addition to all of these unnecessary repairs they also recommended a brake fluid flush. As stated before this vehicle is like new. They took advantage of an 87 yr old woman who agreed to these repairs because she trusted them and thought it should be done. I called this morning to discuss this with the service advisor. He was extremely defensive and quickly realized that he was not able to pull the wool over my eyes. You should be ashamed taking advantage of a loyal customer like that. So to all who are not educated in mechanical repairs/maintenance beware of being sold things you don’t need.

We were impressed with the whole purchase process. The COVID protocols were thorough and helped us feel safe at the dealership and while test driving. Every aspect of the car was explained carefully and we were given time and no pressure to make decisions. When we picked the car up, every aspect of the vehicle and the techy gadgets were explained. They even hooked up all our phones! We are very proud to now own a hybrid vehicle and another Toyota. We keep our cars a long time and expect a lot from them so Toyota has been our consistent choice. Thanks Collingwood Toyota.

Always a great experience working with the team at Collingwood Toyota! Have been with Collingwood Toyota for many years and definitely recommend them!