Verified Customer
8 years ago
They above and beyond to ensure everything went smoothly, Thanks!
I traded in a vehicle that required a pick up at my house which was out of town. They arranged for a convenient pick up and when I had issues getting to Orillia they offered to come pick me up! Like the title says, they definitely went above and beyond for this odd trade in. Thanks Mark!
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Verified Customer
8 years ago
Fast and efficient service.
Time was of the essence when we were car shopping and Mark did not waste a minute of it. He had us in and out with exactly what we wanted in our 1 hour or less time frame.
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Verified Customer
8 years ago
Mark was a great salesman!
Really took care of our car buying experience. Would definitely return to purchase another vehicle from him and Orillia Volkswagen
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Verified Customer
8 years ago
2016 vw tiguan
My wife loves her car, I don't know much about if for I have never drove it out of the driveway. How ever the instrument / menu is sometimes difficult to navigate.
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Verified Customer
8 years ago
Initial sales support was excellent, and although there were some technical issues with the car that took the service team a couple of weeks of back and forth travel from Toronto to Orillia, everything was eventually fixed and the car now runs perfectly!
I purchased a very low mileage VW Eos from Mark at Orillia VW in September 2016. Unfortunately within the first day of driving the car back to Toronto, we experienced some mechanical issues with the retractable roof. I spoke with the Service Department and they agreed to fix the problem at no cost to me. Although it took a couple of attempts to fix the issue (as the mechanism is unbelievably complicated!) they were eventually able to fully address the issue just before our first major snowfall in late October! The car is running beautifully through the worst that this Toronto winter is throwing at it... just hope that the roof is still fixed when it gets warm enough to open it again this Spring :)
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