Service provided by Todd....you've got a good one...a keeper!
See note above. My first experience with Todd was excellent...above and beyond my expectations for a relatively new Honda addition...not surprised though considering his many years of experience in the industry
It was honestly shocking how over priced the services were that I received.
This review has nothing negative to do with your employees but has to do with your pricing entirely. 200 for an oil change rotaton and filter swap is ludicrous. I researched other nearby shops and they use synthetic oil as well but provide the same service for a 3rd of the cost. I have been servicing my car with you since purchase but I will not be likely any longer. Leaving feeling ripped off isn't any customers wish.
we had a recall addressed, winter tires installed and oil changed. The work was completed in time estimated, it was explained clearly. Inn fact our teenage daughter did the car drop off and pick up, her first experience with this adult task of car ownership and responsibility. She was nervous but the experience was positive and exactly what we predicted (based on previous experience with your dealership) thanks for contributing to her learning about how to do this task.
