Kelly Flannigan

As the visit was for an oil change, and also an application for the gas rebate, the work was done as well as filling up the questions for the rebate, in good timing.

the excellent and 100% care service of the sales manager, loan manager and the other team member give me a nice atmosphere that I have find the right place to buy a car.

I was surprised at the cost of an oil change ($100), it would've been cheaper for Cat. 1 Service which included more features. I've always been told the Quick Lube is a fast service, but took about an hour from the time I dropped it off to the time I rec'd a p/u call. I'm pondering going else were for "just and oil change" or just do it myself.

Kelly did a perfect job when servicing my car!! Her attention to detail was second to none! Way to go Kelly!

1. I said I needed the vehicle back for lunch before I even made the appointment and didn't get a call until 11:30 with a list of other reccomended work. I did not get the vehicle back until after lunch. 2. In the list of reccomended work was a tire repair which I did agree to being done and thought was done because the amount I paid was more than I expected. I didn't find out the repair wasn't completed until my husband noticed the tire was flat. I checked the receipt and the extra charges were for parts. I figured that I would just keep filling the tire until I could het it repaired in a couple weeks when I was bringing it back in anyways. 3. I brought it back in and was told I drove around on it flat too long so it was too damaged to be repaired and was going to need to be replaced cistin 10x as much. 4. The first time I brought it in I wanted the remote starter keys fixed. You replaced the battery which I paid for but that did not fix them. You had to fix them the next time I came in.