Professional and excellent experience dealt with David.
It's my second car in one year. I was really disappointed by the 2018 Q5, had to change the whole engine within 7000km, then went to service for tons of times for other weird issues. Joking with the service people that I might have gone to the dealership as frequently as the employees there.
So decided to try another new model (2018 S5). One more time, David was my dealer and he provided me with excellent experience again using his expertise. Which is a big relieve after all the suffering from the car itself. I hope it will recover some confidence for me to stay with the Audi.
Reply from: Audi West Ottawa
Hello Junjie,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear that David has provided you with an excellent experience with us! However, we are sorry to hear about your trouble with your 2018 Q5! We would like to speak with you further on this matter; please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com.
Sincerely, Audi Mark Motors of Ottawa
Excellent service! Detailed explanation! Great and happy experience for my new car. The Sales person super nice and patient
Reply from: Audi West Ottawa
Hello Jingran,
Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
David is very thoughtful of his client's needs and requests. He is very knowledgable and takes the time to answer all of our questions in detail.
Reply from: Audi West Ottawa
Hello Su,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Great staff, cars and atmosphere no pressure environment. Staff is knoweldable and easy to work with couldn’t have had a better experience with David Li.
Reply from: Audi West Ottawa
Hello Georgios,
Thank you for your review! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
David is a nice guy. He is really patient and kind to answer all my questions. I am really happy to buy the car from him. I will absolutely go with him for the next purchase.
Reply from: Audi West Ottawa
Hello Hao,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
