It's a very pleasant buying experience with David. This is our second Audi bought from David. He gave us a lots detail about the vihcle, and very fair price.
Reply from: Audi West Ottawa 8 years ago
Hello Pei Yu,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
When I picked up my vehicle it was spotless and the service was very professional and they made sure I understood all the functionality of the vehicle.
Thank-you
Reply from: Audi West Ottawa 8 years ago
Hello Andrew,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Sales person David Li is knowledgable about cars and always put client needs/interest first. Overall, it's a pleasant car shopping experience. The only area needs improvement is delivering promise. Under promise and over deliver is the key to customer satisfaction.
Reply from: Audi West Ottawa 8 years ago
Hello Ye,
Thank you for your review! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Went to just test drive. David remembered me from 5 years earlier. Explained all details of vehicles as I was just looking to test drive as I had an A7 selected in Montreal. He told me of feature differences and suggested I take a drive in a car he had. Next day - car was onsite - drove it and bought it. He was awesome
Reply from: Audi West Ottawa 8 years ago
Hello James,
Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service.
Sincerely, Mark Motors of Ottawa
Great Pleasure to buy a new car at marks motor.
Good service, good suggestion, knowledge sales person, smooth delivery, beautiful car.
Reply from: Audi West Ottawa 8 years ago
Hello Shuang,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Mark Motors of Ottawa