Chris Tarini

My recent purchase of a pre-owned 2017 CRV was due to the rear-frame corrosion recall pulling my 2007 CRV off the road. The additional amount added to the buy back of the 2007 was appreciated seeing as it was so sudden to be without a vehicle. Rob Shea was very kind, understanding and tried his best to make the process as painless as possible by setting up a loaner, a rental, allowing me to drive what would be my CRV for a little while before going in for repairs, as well as other small things he thought to do which were a big help. Though there were still a few hiccups along the way such as an unexpected repair nearly causing me to be an 8th day without my intended purchase and having been to the dealership 5 times in 2 weeks. As a full-time working mother to a young child, it was difficult and frustrating to have to make all these trips. In addition, an accounting nightmare where the cheque written (to be used toward my purchase) was deposited per the dealership’s suggestion, to then be told by my bank there will be a 4 day hold on it, leaving me unable to get a bank draft done up for the entire down payment, back and forth talk with the dealership again, and with the stop payment they decided to do after I informed them of this debacle, it left me unable to use any funds in my account for 4 days. Overall, between the positives and negatives of this experience, it leaves me with a review between a 3 and 4 star.

They were courteous and greeted us with respect. They too k the time to listen to what I wanted as a vehicle. They didn’t rush me into a decision until I was ready to make one.

Everyone at the dealership was incredibly helpful and kind from the sales staff, finance, services and management. The information provided was clear and well summarized. In fact my only criticism was upon hearing that anything less then perfect on this review would be viewed as a failure by Honda. I think that's rather silly, doesn't allow for constructive criticism, and is frankly un-achievable. Don't be so hard on your employees, just focus on salespeople who value factual information and transparency over unit sales and quotas.

Chris was helpfull and informative.No negative comment.....was all positive.Nice and polite . I would recommend someone to go see Chris if they want to buy a Honda.

Purchased a used 2014 Nissan Pathfinder from Pallidino last year & was impressed with selection as well as condition of the used vehicles on the lot. The purchasing process was not rushed & I did not feel pressured to buy. My recent purchase from Palladino was a 2012 Honda Ridgeline. Palladino let me take the truck home for two days to get a true feel for the vehicle! Not many dealers would do that. Again, another positive purchasing experience.