Cody Arnett

Bought a Ford Escape that had 12 to 14 issues and nobody listened or believed me. I was forced to keep this Death trap for months. I got fed up and upset not to mention sick from stress. They were told I had a mental Illness and why. I have those texts. Anyway I went in and again was ignored. They were now wanting to fix a problem they refused too so I had it fixed! I raised my voice and this pink puffed out his chest and looked ready to tackle me! Triggered badly. He looked like a bird in mating season but I was not intimidated. Funny how when I picked up the vehicle they finally replaced the lemon with I found fish guts well stashed. This vehicle had been fixed and DETAILED! WE DO NOT EAT FISH! He knew I called him a bird and Guy Robineau told me he was being teased. Pretty good reason for the fish guts in my eyes. I cannot prove he did it put at that point I only had issues with 2 people. Then other older and female. My money as on Cody!

We had purchased a 2020 crv and had to give a 500$ deposit. Everything was agreed upon. Now we receive a call 1 week later stating they couldn’t find a 2020 crv but had a 2021. So we had agreed To purchase it. Now it took 3 weeks to receive it. Here’s the issue. So when we went in to re sign the papers for new vehicle the paperwork wasn’t done properly so it had to be redone. Also on the bill of sale we had lock nuts for the tires and that wasn’t provided. The 500$ deposit was not refund that day to our credit card. So now we have to take the time out of our day to come get our deposit and a check for the lock nuts. It just seemed like we were just another client and you just wanted the contract signed and is gone. We’ve been loyal for many many years now and this was not a good experience. Don’t get me wrong, everyone is very polite but it’s just how it was handle.

From the onset of purchasing our vehicle , from the online inquiry , to sales, then financing Palladino was fantastic to deal with. Cody provided clear explanations as to the services offered and models / options available for a number of Honda models . He was easy to get a hold of, and did not mind doing the leg work for us. From inquiry to pickup of the vehicle the entire staff was a pleasure to deal with. Very professional and understanding of our needs. Thank you

Hello, we love our new too us 2009 Cobalt. Thanks to Paige and the amazing team at Paladino Honda for finding our new family member. Paige did amazing job and was excellent. Thanks Again! Very Satisfied!

This is the fourth car we buy from Cody and we absolutely love the service. He really does all tht he can to try to find the right car for us.