543 reviews on ReviewsiiTM
Latest review 5 years ago

Dan Strong

Service Advisor at Palladino Honda
Good 4.4

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Verified Customer
5 years ago

oil change

Service was good, wait time was reasonable. The only dissapointment was that after the oil change, my digital readout on the dashboard kept reading ''oil 30%''. It had not been reset by the technician and I have not been able to reset it. Not a huge deal just a little dissapointed.
Reply from: Palladino Honda
We apologize for not resetting your dashboard Natalie! When you have a free moment please stop in and our service department will reset it for you. Thank you for your feedback.

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Verified Customer
5 years ago

Changing to summer tires

Dan was courteous as always. He told me my car would be ready by 1:00 and it was actually ready shortly after 11:00. Both shuttle drivers were professional and courteous.
Reply from: Palladino Honda
Linda, we are so happy to hear your vehicle was ready before your promise time! Thank you for your kind words.

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Verified Customer
5 years ago

PROMPT and EFFICIENT.

Had snowbirds removed and summer tires installed. Oil change, some belts replaced, filters changed and upper control arms replaced. I was driven over to Chapters and picked up at the specified time.
Reply from: Palladino Honda
Its great to note you had prompt and efficient service, Charles! We look forward to your next visit.

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Verified Customer
6 years ago

Friendly,courteous,and patient, to my request of service. Very knowledgeable to my questions and courteousities.

I needed an alternator. Dan suggested original equipment , to benifitt my cars performance explaining the advantages and disadvantages of an aftermarket one. I respected his careing and expertize for my benefit. I choose an aftermarket one for my reasons. I was impressed with Dan's courteous response, and acceptance of my wishes.. the work was done in record time,I picked up my vechile a happy customer. This is the kind of service I appreciate and will keep returning to Honda for. thank you Dave
Reply from: Palladino Honda
It makes us so happy to know you picked your vehicle up as a happy customer Dan!

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Verified Customer
6 years ago

Service was fabulous

Love that they call you prior to making repair to your vehicle that will cost more due to the type of vehicle you have. The gentleman that drove the shuttle is super friendly ….When I went to pick up my vehicle the service desk was quick and the payment online is also wonderful. Till the next servicing on my vehicle thank you!
Reply from: Palladino Honda
It was our pleasure Linda! Thank you for your kind words about your recent servicing experience with us.

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