I was pleased withe the staff and how I was treated. The negative aspect of my experience was the cost to do the brakes. Frankly the cost shocked me. I would not have thought such a relatively new car would incur such costly maintenance. Is this consistent with other Honda products or was my Accord Hybrid an anomaly? Honda is just a bit lower in my estimation.
Bernard
Reply from: Palladino Honda 7 years ago
Bernard, if you would like to discuss the cost of your recent service you may call our Service Manager Ray Duguay at 705-673-6733 ext 263 or e-mail him ray@palladinohonda.com.
Dan was fast and efficient and you have the best price for storage in town. The parking is ridiculous, however...but heard through the grapevine there will be an expansion. Hoping so :)
Reply from: Palladino Honda 7 years ago
Susan, we offer our free valet parking service to help with the busy parking lot. Please give it a try the next time you come visit us!
My vehicle was not ready when they said it would be.
I left my vehicle in on Tuesday, April 18, 2017, at 8 a.m. as requested by Palladino for a Spring servicing as I usually do each year for the past 10 years. Usually, it is ready by
2:30 p.m. that same day, but this time when I was picked up by their shuttle vehicle and
delivered to the dealership at 4:30 p.m. on same day, my vehicle was not ready, and I
had to wait for another 1/2 hour until it was ready.
Reply from: Palladino Honda 7 years ago
Mel, we sincerely apologize for the delay. We appreciate you taking the time to complete this review.
Experience was quick, easy and hassle-free. The same experience I've received every time I've had to bring my car in for servicing. Thanks for the great experience!
Reply from: Palladino Honda 7 years ago
It was our pleasure Tyler! We appreciate your awesome review.
