543 reviews on ReviewsiiTM
Latest review 8 years ago

Dan Strong

Service Advisor at Palladino Honda
Good 4.4

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Verified Customer
8 years ago

Timely service and great assistance with a previous issue

My vehicle was serviced as expected and on time. In addition, with help from the service manager, a previous issue was resolved. Excellent customer service to retain a loyal customer!
Reply from: Palladino Honda 8 years ago
Arnold, we're so glad to hear you were able to resolve a previous issue! We truly appreciate your loyalty and your awesome review :)

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Verified Customer
8 years ago

air bag recall & automatic transmisson service

Automatic transmisson fluid change okay Air bag repair- 3 nuts & 4" x 6" plastic plate left lying on the floor - returned 2 days later to solve issue.
Reply from: Palladino Honda 8 years ago
Robert, we sincerely apologize parts were left in your vehicle but are glad to hear that the issue has been resolved!

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Verified Customer
8 years ago

Wait times

The only complaint I have is the wait time for servicing. It seems 2 to 3 hours is the normal wait time even with a scheduled appointment.
Reply from: Palladino Honda 8 years ago
Thank you for your feedback Julie! We apologize for the wait time and will fix this issue :)

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Verified Customer
8 years ago

ALWAYS the best service, couldnt ask for better!

Since day one, everyone at Honda has been super helpful and honest. Made my first new vehicle purchase a wonderful experience. Every time I call for questions or visit the service and people are amazing! I'm already looking forward to my next purchase :)
Reply from: Palladino Honda 8 years ago
Krista, thank you for the delightful review!

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Verified Customer
8 years ago

I couldn't be happier!!

We had the pleasure of having Rob Shae by our side the entire way! He was knowledgeable and honest. We purchased a CRV EXL and couldn't be happier with our decision. Thanks Rob!
Reply from: Palladino Honda 8 years ago
Karen, thank you for your lovely review of Rob! We hope you love your 2017 Honda CRV EX-L :)

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