Good Morning Dan,
I was very pleased with you as a service adviser, but can't say that I was over impressed with the condition they left the van. Mike Biasi has already offered to have the van cleaned at the auto spa and I will have that done in the near future. I just had it cleaned and it's fine for now.
I did not mind that you loaned me a car while my air bag was being fixed under recall.
The staff is helpful, prompt; service completed on time .
Appointment was made for Vehicle Oil change (regular B service) ; got a call that the rear brakes needed replacing; then another call that the alignment was off. All in all service was more costly than planned; but if work needed to be done so be it.
