I feel equipped for safety while driving my car, and I am thankful for the staff (Kara and Wes) who were truthful and accommodating!
Kara is always a pleasure to work with. She is up-to-date, knowledgeable and does not try to get me to do something that isn't necessary. I always trust Wea with my civic. I know when it comes out of the shop, I have nothing to worry about because of his skills, automotive training, and expertise.
Reply from: Palladino Honda
Chelsea, that is so great to hear! Thank you for your kind words about Kara!
Although I was unable to speak to an appointment coordinator when I first called, they received my voicemail message and called me back within an hour to confirm the appointment and services required. I received progress updates via text message during the servicing of my car. My car was ready before the expected pickup time. The billing was explained to me prior to paying.
Reply from: Palladino Honda
Thank you so much for your feedback Liane! We look forward to seeing you again soon.
The service staff is well prepared and accesses the information for my vehicles to help keep my cars safe for my family. I also appreciate the drive back and forth from work.
Reply from: Palladino Honda
It’s our pleasure to service your vehicle for you Brent!
I had an excellent experience. I did not have to worry about parking my car when I arrived. Kara very knowledge & helpful. So were the others at the desk. Thank you!
Reply from: Palladino Honda
Lori-Lynn, we are so happy to heart that you took advantage of our valet parking service, and that Kara was able to assist you. We look forward to seeing you again.
